html,body,div,dl,dt,dd,ul,ol,li,h1,h2,h3,h4,h5,h6,pre,form,fieldset,input,textarea,p,blockquote,th,td{margin:0;padding:0}
body{ color:#565656;}
fieldset,img{border:0}
address,caption,cite,code,dfn,em,th,var{font-style:normal; font-weight:normal}
ol,ul{list-style:none}
abbr,acronym{border:0}
table {border-collapse:collapse; border-spacing:0;}/* tables still need 'cellspacing="0"' in the markup */
img{ -ms-interpolation-mode:bicubic; }
h2{font-size:100%;}
button, input, select, textarea {font-size: 100%;}
a,a:link,a:visited,a:focus,a:active {text-decoration:none;}
a:hover{text-decoration:none; color:#f50;}
article, aside, dialog, footer, header, section, footer, nav, figure {display: block;}
:focus {outline-color: -moz-use-text-color;outline-style: none;outline-width: 0;}
*{ box-sizing:content-box}
.clear:after,.area:after {content: ".";display: block; height: 0; clear: both; visibility: hidden;}
.clear{zoom:1;}
.clearfix:after { content: '\20'; display: block; height: 0; clear: both }
.clearfix { zoom: 1;display: block; }
.hide { display:none }
input{vertical-align:middle; font-family: '微软雅黑',sans-serif;}
.fl{ float:left;} .fr{ float:right;}
.bordno{ border-bottom:none !important;}
/*	动画GL加速	*/
body,button,select,textarea{font-family: '微软雅黑',sans-serif;font-size: 14px;}
input[type=button],input[type=submit]{border:none}

/*头部*/
.header{width:100%; height:38px; background:#f6f6f6; color:#666; zoom:1; font-size:12px; line-height:38px;}
.header .wrap{position:relative; width:1200px; margin:0 auto; padding:0;}
.header-left a{margin:0 15px 0 0; color:#666;}
.header-right a{padding:5px 10px; color:#666;}
.header a:hover{color:#f60; text-decoration:underline;}
.header-right .xian{ color:#ddd;}
.icons{background-image:url(../images_help/icon.jpg); background-repeat:no-repeat; display:inline-block; overflow: hidden;}
.icons-services{ width:16px; height:20px; margin:-3px 3px 0 0; line-height:10px; vertical-align:middle;}
.header-right{width:625px; float:right; text-align:right;}
.header-left{width:380px; float:left;}
/*导航*/
.nav{width:100%; height:60px; background:#2fb6e3; color:#fff; zoom:1; font-size:14px; line-height:60px; position:relative; z-index:30;}
.nav .nav-m{ width:1200px; margin:0 auto; padding:0;}
.nav .nav-m .logo{ padding:10px 80px 0 0;}
.nav .nav-m .nav-r{  width:290px;}
.nav .nav-m ul li{ float:left;position:relative;}
.nav .nav-m ul.nav-r>li:hover{background-color:#018bb9;}
.nav .nav-m ul li a{ display:block; padding:0 20px; color:#fff; font-size:16px;}
.nav .nav-m ul li a:hover{ background-color:#018bb9;}

/*搜索banner*/
.help_banner{ width:100%; background:url(../images_help/sousu-bj.jpg) no-repeat center top;}
.banner_service{ width:100%; background:url(../images_help/service-bg.jpg) no-repeat center top;height:150px;}
.help_banner .banner_box{ width:1200px; height:150px; margin:0 auto; position:relative;}
.help_banner .search {
    width: 860px;
    height: 60px;
    position: absolute;
    top: 50%;
    left: 50%;
    margin-left: -430px;
    margin-top: -32px;
    background-color: #fff;
}
.help_banner .search i{ display:block; width:18px; height:18px; background:url(../images_help/search.png) no-repeat; position:absolute; top:20px; left:14px;}
.help_banner .search a {
    float: left;
    display: block;
    width: 115px;
    height: 60px;
    line-height: 60px;
    text-align: center;
    background-color: #2fb6e3;
    font-size: 18px;
    font-weight: bold;
    color: #fff;
}
.help_banner .search input {
    float: left;
    width: 681px;
    height: 52px;
    line-height: 52px;
    border: 4px solid #2fb6e3;
    font-size: 14px;
    padding: 0 20px 0 36px;
}


/*首页主要内容*/
.help_index {
    padding: 0px 0 20px;
    overflow: hidden;
}
.main{ width:1200px; margin:0 auto; position:relative;}
.help_index h2 {
    font-size: 24px;
    color: #2fb6e3;
    margin-top: 40px;
}
.help_index .self_help {
    margin-top: 30px;
    border-bottom: 1px solid #e6e6e6;
    overflow: hidden;
}
.help_index .self_help li {
    float: left;
    padding: 0 69px 40px 0;
}
.help_index .self_help li a {
    display: block;
    width: 194px;
    height: 72px;
    overflow: hidden;
    padding-left: 130px;
    color: #999;
    line-height: 150%;
    position: relative;
}
.help_index .self_help li i {
    display: block;
    width: 72px;
    height: 72px;
    position: absolute;
    top: 0;
    left: 40px;
    background-image: url(../images_help/icon.png);
    background-repeat: no-repeat;
    background-position: 0 0;
}
.help_index .self_help li i.icon_fb {
    background-position: -80px 0px;
}
.help_index .self_help li i.icon_ye {
    background-position: -160px 0px;
}
.help_index .self_help li i.icon_zzrz {
    background-position: 0px -80px;
}
.help_index .self_help li i.icon_aq {
    background-position: -80px -80px;
}
.help_index .self_help li i.icon_zhgl {
    background-position: -160px -80px;
}
.help_index .self_help li .tit {
    color: #565656;
    font-size: 18px;
    font-weight: bold;
    padding: 5px 0 10px;
}
.help_index .self_help li p{ font-size:12px; color:#999; line-height:18px;}

.questions{ margin-top:30px; margin-bottom:30px; padding:0 5px;}
.w380{ width:348px; height:145px; border:1px solid #f2f2f2; box-shadow:0 0 3px #ddd; padding:20px 15px;}
.ml-20{ margin-left:24px;}
.questions .title{ font-size:18px; color:#565656; border-bottom:1px solid #e6e6e6; padding-bottom:10px;}
.questions .ct-link{ padding-top:15px;}
.questions .ct-link a {
    color: #666;
    float: left;
    display: inline-block;
    margin-bottom: 12px;
    width: 174px;
}
.questions .ct-link a:hover{ color:#ff7f32;}

/*底部footer*/
.footer{ background-color:#565656; width:100%; height:85px; padding:20px 0 15px 0;}
.w1200{ width:1200px; margin:0 auto; position:relative;}
.footer-nav{ position: absolute; left: 0; top: 15px; font-size:14px}
.footer-nav p {
    margin-bottom: 14px;color:#fff; 
}
.footer-nav p a{ color:#fff;}
.footer-nav-cut{ margin: 0 10px; color: #a5a5a5;}

.img-zheng{ width: 230px; position: absolute; top: 10px; right: 0;}

/*联系客服*/
.help_service{ padding:50px;}
.service_box{ border:3px solid #f2f2f2; padding:38px 0;}
.service_list li{ float:left; width:361px; height:180px; border-right:1px solid #f2f2f2; padding:34px 0 0 30px;}
.service_list li.last{ width:330px; border:none;}
.service_list .tit{ font-size:18px; font-weight:bold; color:#323232;}
.service_list p{ font-size:14px; color:#999; line-height:40px;}
.service_list .tel{ padding:10px 0 0 0; line-height:30px; font-size:14px; color:#323232;}
a.anniu{ display:block; width:150px; height:48px; text-align:center; line-height:48px; background-color:#f60; color:#fff; font-size:16px; margin-top:40px;}
.erweima{ padding-top:20px;}

/*常见问题*/
.help_question{ margin:30px auto;}
.leftside {
    width: 240px;
    float: left;
    background-color: #f6f6f6;
}
.leftside .biaoti{ font-size:20px; color:#fff; text-align:center; height:48px; line-height:48px; background-color:#2fb6e3;}
.leftsidebar_box{width:240px;height:auto !important;overflow:visible !important; background-color:#f5f5f5;}
.leftsidebar_box dt{padding-left:20px;padding-right:10px;background-repeat:no-repeat;background-position:10px center;color:#565656;font-size:14px; font-weight:bold;position:relative;line-height:48px;cursor:pointer;}
.leftsidebar_box dd{background-color:#f5f5f5;padding-left:40px; height:40px;}
.leftsidebar_box dd a{color:#565656;line-height:40px;}
.leftsidebar_box dt img{position:absolute;right:20px;top:20px;}
.leftsidebar_box dl dd:last-child{padding-bottom:10px;}
.leftsidebar_box dd.on a, .leftsidebar_box dd a:hover {
	display:block;
    text-decoration: none;
    color: #2fb6e3;
	font-weight:bold;
    position: relative;
    background-color: #fff;
    width: 195px;
    padding-left: 40px;
	line-height:40px;
    top: -1px;
    left: -40px;
    border-left: 5px solid #2fb6e3;
}

.rightside{ width:900px; 
    float: right;
    padding: 20px;
    background-color: #fff;
    -webkit-box-shadow: 2px 2px 5px #ddd;
    -moz-box-shadow: 2px 2px 5px #ddd;
    box-shadow: 2px 2px 5px #ddd;
    overflow: hidden;
	border:1px solid #eee;
}
.crumbs {
	margin-bottom:20px;
    padding:0 20px;
    position: relative;
    color: #565656;
}
.rightside .ct{ padding:20px; border:1px solid #dedede; position:relative; color:#565656;}
.wanetl, .wanetr, .wanebl, .wanebr {
    position: absolute;
    width: 10px;
    height: 10px;
    background-image: url(../images_help/wane.png);}
.rightside .ct .wanetl {
	   left: -1px;
	   top:-1px;
	   background-position: -10px -10px;
}
.rightside .ct .wanetr{
	   right: -1px;
	   top:-1px;
	   background-position: 0px -10px;
}
.rightside .ct .wanebl{
	   left: -1px;
	   bottom:-1px;
	   background-position:-10px 0px;
 }
.rightside .ct .wanebr{
 	   right:-1px;
	   bottom:-1px;
 }


/*搜索结果*/
.searchlist .list{ line-height:30px; padding:30px 15px;}
.searchlist .list span{ color:#f50;}